Welcome to UA&I

Welcome to UA&I, where we bring the power of cutting-edge AI technologies to small and medium-sized businesses.

What we do

We’re a start-up with a bold vision – to bridge the gap between big tech and growing businesses.

We specialise in providing innovative AI services, including generative AI, large language models (LLMs), AI-powered agents, and workflow automation.

By integrating these technologies into your business, we help you enhance customer lifetime value (CLV), optimise customer experience (CX), and build long-lasting customer loyalty.

Our code

At UA&I, we believe in doing business with integrity, transparency, and a commitment to our clients’ success.

Innovation

We continuously innovate to provide the most effective AI solutions.

Integrity

We build relationships based on trust and transparency.

Customer 1st

Your success is our priority, so We work closely with you to tailor our solutions to your needs.

Excellence

Everything we do centers on providing services of the highest level of quality.

Our aspirations

Founded with a passion for innovation and a commitment to helping smaller businesses thrive, UA&I was born out of the belief that great AI shouldn’t be exclusive to large corporations.

Though we’re a start-up, we bring expertise from both the AI industry and the world of business, allowing us to offer transformative solutions that are tailored to the unique challenges and opportunities facing SMEs.

Mission

Our mission is to make advanced AI technology accessible to small and medium-sized businesses, empowering them to innovate, grow, and thrive in today’s digital landscape.

Vision

We envision a world where every business, no matter the size, can harness the power of AI to streamline operations, improve customer service, and increase profitability.

Purpose

At UA&I, our purpose is clear: to be the trusted partner that helps your business evolve with the latest AI technology, without the need for expensive infrastructure or complex integrations.

Our thoughts

Dive into our latest industry insights, AI trends, and expert advice to stay ahead of the curve.

2025: The Year AI Becomes Essential for Small Business Growth

As 2025 approaches, industry experts increasingly assert that artificial intelligence (AI) will transition from a competitive advantage to an essential tool for small and medium-sized businesses (SMEs).

AI Adoption Among SMEs: Breaking Through Barriers in 2025

As small and medium-sized enterprises (SMEs) look to capitalise on the transformative power of artificial intelligence (AI), 2025 is set to be a watershed moment.

Revolutionising Customer Service: How AI Is Changing the Game

In an era marked by digital disruption, artificial intelligence (AI) is reshaping customer service, offering SMEs a unique opportunity to level the playing field with larger competitors.