Retail & E-commerce
Place your customers at the core of your business. With a suite of industry-tailored AI tools designed for simplicity, adaptable pricing, and seamless integration into your existing systems, you’ll unlock actionable insights and adaptability to satisfy every customer at every interaction.
UA&I's Industry Insights
Trends and innovations shaping the customer experience
Explore the latest trends and innovations shaping the customer experience in 2025.
UA&I, a leader
Learn why UA&I are leader in the retail and e-commerce industry.
Master the Unpredictable
Discover how workflow automation turns data chaos into clarity, empowering teams to streamline operations and act with precision.
Elevate every stage of the customer lifecycle,
from stranger to the most loyal customer.
Streamline customer acquisition
Do you know who your most loyal customers, habitual customers, and occasional buyers are? And how can you reach the untapped?
Answer anyone, anytime
Have 24/7, 90+ language customer, instant assistance for prices that work for you.
Safeguard data against breaches
Protect customer data, and mitigate risk using the security-first approach of UA&I.
UA&I Retail and E-commerce Products
Developed in collaboration with industry leaders, our retail & e-commerce products delivers 24/7 AI customer assistance in 90+ languages, highly effective makreting and advertising solutions, staff assistants and automated workflows. All backed by 99.9% uptime and cutting-edge security. Enjoy tailored reliability to keep your business running smoothly, day or night.
AI customer assistant
Lauren-AI
✓ Automatic human handover
✓ Seamless integration with current systems
✓ Personalised experiences
✓ Omnichannel customer loyalty (website, social media, SMS)
✓ Optimised to retail & excellent customer service
Enhance engagement with customers through Lauren-AI. Deliver instant, accurate, and polite responses in 90+ languages.
Ensuring 24/7 support while fostering inclusivity and global reach effortlessly.
Hybrid AI & human marketing
UA&I Marketing
✓ AI-Driven Efficiency, automates budget allocation, and performance tracking.
✓ Expert crafted marketing
✓ Managed by experts
We revolutionise advertising creation by fusing AI precision with human ingenuity. Our platform automates data-driven tasks (audience targeting, performance analytics, and A/B testing) while integrating our creative team’s expertise.
Ads that marry algorithmic efficiency with authentic human connection, scaling creativity without sacrificing soul.
AI staff assistant
Leo-AI
✓ Instant support for staff
✓ Secure, compliance-aligned operations (GDPR, institutional policies)
✓ Seamless integration with existing systems (CRM, HR platforms)
✓ Efficiency-driven outcomes (time savings, error reduction)
Empower staff with Leo-AI, an internal retail & e-commerce optimised agent, resolving queries, and delivering real-time insights.
All while integrating securely with existing systems to reduce administrative burdens and boost efficiency.
Workflow automation
StoreFlow-AI
✓ Abandoned Cart Recovery
✓ Staff Task Automation (restocking tasks, generates shift schedules)
✓ Multi-Channel Inventory Sync
✓ Returns & Refunds
✓ Data Unification
Transform operations with StoreFlow-AI, an adaption of Auto-mate. It is a retail & e-commerce-tailored workflow automation service that seamlessly integrates with existing systems (Shopify, HubSpot, QuickBooks, ShipStation, etc) to automate enrollment, attendance tracking, resource allocation, and compliance reporting.
UA&I Retail & E-commerce Package
Elevate your business' efficiency, engagement, and innovation with our comprehensive package. A cost-effective combination of our retail & e-commerce optimised AI tools at an exclusive discount. Designed for businesses of any size, this bundle simplifies adoption while maximizing impact.
Get started with UA&I for reatl & e-commerce
UA&I retail newsletter
Get monthly retail insights, trends, stories, and innovations delivered to your inbox.
Our industry thoughts
Dive into our latest automotive insights, trends, and expert advice to stay ahead of the curve.
2025: The Year AI Becomes Essential for Small Business Growth
As 2025 approaches, industry experts increasingly assert that artificial intelligence (AI) will transition from a competitive advantage to an essential tool for small and medium-sized businesses (SMEs).
AI Adoption Among SMEs: Breaking Through Barriers in 2025
As small and medium-sized enterprises (SMEs) look to capitalise on the transformative power of artificial intelligence (AI), 2025 is set to be a watershed moment.
Revolutionising Customer Service: How AI Is Changing the Game
In an era marked by digital disruption, artificial intelligence (AI) is reshaping customer service, offering SMEs a unique opportunity to level the playing field with larger competitors.
© Copyright UA&I Solutions ltd. All rights reserved.
We need your consent to load the translations
We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.