Automotive Solutions
A sustainable automotive ecosystem delivering connected, electrified vehicles and intelligent services requires rapid, continuous innovation.
Our SaaS AI solutions drive digital transformation and growth by revolutionising customer experiences with hyper-personalised, AI-powered interactions, streamlined workflow automation, and proactive internal agents.
EVs: Transforming the auto industry
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Discover UA&I's automotive technology solutions
Customer Service AI
Enhance your dealership’s customer experience with AI-driven virtual assistants that provide instant, accurate responses to inquiries about vehicles, financing, and service appointments.
This ensures potential buyers receive round-the-clock support, improving satisfaction and driving loyalty.
Internal AI Agents
Streamline your automotive operations by automating routine tasks—such as inventory management, parts ordering, and administrative work—with intelligent agents.
This frees up your staff to focus on high-impact activities, boosting efficiency and reducing operational costs.
Phone Answering AI
Elevate your call centre performance with AI-powered phone systems that handle scheduling test drives, service bookings, and customer queries swiftly and professionally.
The result is a reduction in wait times, a consistent brand experience, and enhanced customer engagement.
AI Consulting
Unlock the full potential of AI tailored for the automotive industry with expert consulting.
Our specialists help you integrate smart technologies, ensuring you stay competitive and innovate continuously.
Workflow Automation
Accelerate operational efficiency by automating critical workflows across your automotive business.
From streamlining customer follow-ups and improving your hiring process, automation reduces errors and speeds up service delivery, ensuring a smoother customer journey.
Training & Education
Empower your team with specialised AI training designed for the automotive sector.
Equip your employees with the latest skills and knowledge to harness AI technologies effectively. Enhancing customer interactions, sales strategies, and operational excellence while maintaining a competitive edge.
Transforming the Automotive Industry with SaaS AI
Automotive businesses—from OEMs and manufacturers to dealerships, car showrooms, and service centres—harness our intelligent SaaS AI solutions to manage the intricate processes that drive innovation and deliver an exceptional customer experience.
Why Our UA&I?
- Continuous Innovation: In today’s fiercely competitive automotive market, every player must innovate relentlessly to stay ahead.
- Operational Alignment: Manufacturers, dealerships, and showrooms need robust, AI-powered tools to align operations with budgets and financial targets.
- Superior Customer Experience: Our solutions deliver seamless, cross-channel interactions that build lasting brand loyalty and elevate customer service.
- Accelerated Performance: Empower your business to speed up time to market, optimise demand-to-delivery processes, and integrate marketing, sales, and service operations effectively.
Our SaaS AI Approach for the Automotive Industry
- Accelerated Innovation: Leverage our AI-enhanced product and service lifecycle solutions to fast-track innovation across the entire automotive value chain.
- Integrated Business Planning: Our solutions enable you to align operational plans with budgetary and financial targets, ensuring every decision is data-driven.
- Intuitive Interfaces & Integration: Benefit from rich, user-friendly interfaces and industry-standard development environments.
Optimise Demand-to-Delivery Execution in the Cloud
- Enterprise-Wide Alignment: Coordinate sales forecasts and operational plans across the entire automotive network—from production to the showroom floor.
- Automated Order Processing: Produce, configure, and automate order and delivery processes to meet customer expectations efficiently.
- Enhanced Collaboration: Foster tighter collaboration between manufacturers, dealerships, and service teams by integrating marketing, sales, and service operations.
Build Brand Loyalty with AI-Powered Customer Experience
- Exceptional Ownership Journey: Deliver an outstanding customer experience throughout the entire lifecycle—from the initial showroom visit to ongoing service and support.
- Proactive Lead Management: Capture, qualify, and engage with high-probability leads in close collaboration with dealerships and car showrooms.
- Standardised Service Processes: Standardise customer care and warranty management through smart telematics integration and coordinated dealer collaboration.
Get started with UA&I for automotive
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Our industry thoughts
Dive into our latest automotive insights, trends, and expert advice to stay ahead of the curve.
2025: The Year AI Becomes Essential for Small Business Growth
As 2025 approaches, industry experts increasingly assert that artificial intelligence (AI) will transition from a competitive advantage to an essential tool for small and medium-sized businesses (SMEs).
AI Adoption Among SMEs: Breaking Through Barriers in 2025
As small and medium-sized enterprises (SMEs) look to capitalise on the transformative power of artificial intelligence (AI), 2025 is set to be a watershed moment.
Revolutionising Customer Service: How AI Is Changing the Game
In an era marked by digital disruption, artificial intelligence (AI) is reshaping customer service, offering SMEs a unique opportunity to level the playing field with larger competitors.
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